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"As the mobile market becomes more competitive, consumers are becoming more demanding. Orange is committed to providing the best mobile phone service in the UK, and we are pleased that consumers have recognised this."

John Allwood, Executive VP, Orange UK.


This website is a warning to any potential owner of the mobile phone.

Don't sign up with Orange!

During the 8 months that I used Orange, I experienced the most miserable level of service that one could ever expect from a European Commercial Company.

My shock and disbelief at the chaos and lack of professionalism behind 'The future is bright…' was so great, that I needed to scream.

This site is my attempt to alert all of you to my mistake in succumbing to Orange's hugely successful marketing campaign, promising the world. In reality I have had to deal with poor customer service and disorganised operations.

In addition to prevention this site is also designed to help those of you who have already signed a contract and are unhappy with the level of service you have been exposed to.